Transcosmos (Thailand) Co., Ltd.

transcosmos’ Japan and global expansion

28 countries and regions around the world, 172 locations (101 overseas locations, 71 domestic locations) Supporting customer companies' DX transcosmos has a global network of 68 locations in Asia, 19 locations in Europe, 14 locations in North and South America, and more than 25,000 employees. We support customer companies' DX. Both CX and BPO services are professional and multilingual. "Development" is our strength, and we aim to become overwhelmingly No. 1 in Asia and a top 5 global CX/BPO vendor.

Company information Transcosmos (Thailand) Co., Ltd.

・Date Incorporation: October 1, 2008 ・Capital: 70,000,000 THB ・Shareholders: transcosmos inc. 45% SAHA group 30% TCT Services Co., Ltd. 25% ・Managing Director: Mr. Hiroyoshi Hara ・Employee:3160 staffs (2023 Nov) ・Address (HQ) : 37th floor Exchange Tower, 388 Sukhumvit Rd, Klongtoey, Klongtoey, Bangkok 10110 ・Address (2nd CC): 9 Pakin Building 12th Floor, Rachadapisek Road, Dindeang, Dindaeng,Bankok,1400 ・Address (3rd CC): 90/1 Airport Business Park 6th Floor, Mahidol Road, Haiya, Chiang Mai, 50100

Data-Driven Digital Marketing Services in Thailand to Grow Your Brand

Grow your brand with measurable impact. At Transcosmos (Thailand) Co., Ltd., we help businesses unlock online growth through full-scale digital marketing services tailored to the Thai market. With teams in Bangkok and Chiang Mai, we combine local insight with global tools to deliver campaigns that convert, websites that perform, and strategies that scale. Whether you're looking to increase brand awareness, drive sales, or gain deeper customer insights—our solutions are designed to deliver real, trackable results. ■ Why Businesses Choose Transcosmos In a noisy digital landscape, success requires speed, precision, and relevance. That’s why our approach is rooted in data, powered by automation, and refined through ongoing analysis. Key Strengths: - Full Journey Coverage: From web development to advertising, analytics, and CRM. - Real-Time Data Use: Make faster, smarter marketing decisions. - Thai Market Expertise: Strategies built on consumer behaviour and local platform trends. - Advanced Tools & Tech: CRM, ad platforms, automation, and performance dashboards. - Scalable Campaigns: Adaptable for startups, SMBs, and enterprises. ■ Our Digital Marketing Services - Website Development: Custom CMS-based platforms designed for SEO and conversion. - Online Advertising (PPC/Display/Retargeting): ROI-focused campaigns across Google, Facebook, LINE, and TikTok. - Social Media & CRM Integration: Build loyalty and track engagement through unified platforms. - KPI & Performance Analytics: Visualise campaign data and unlock key insights. - Market & Consumer Research: Back decisions with deep market intelligence and trends. ■ Ideal Use Cases - Brand Awareness Campaigns: Position your brand across digital touchpoints. - Sales Funnel Optimisation: Capture leads, convert users, and retain customers. - Data-Driven Decision Making: Use insights to steer strategy and maximise ROI. - Thailand & ASEAN Expansion: Tap into regional markets with localised digital strategies. With Transcosmos (Thailand), you get more than a service provider—you gain a strategic partner who understands your market and turns data into digital growth. Download the PDF or contact us today to accelerate your online business success.

One-Stop E-Commerce Solutions in Thailand Website, Channels & Fulfillment

Transcosmos (Thailand) Co., Ltd. offers end-to-end e-commerce solutions tailored to the Thai market. With service hubs in Bangkok and Chiang Mai, we ensure fast, localised responses and seamless support across the country. Our mission is to reduce complexity and help businesses thrive online through expert-backed operations and data-driven insights. ■ Why Choose Us Our e-commerce services are designed to remove operational friction and drive results. Whether you're launching your first online store or expanding across channels, we provide full support with a strong local presence and international standards. Key Features - All-in-One Support: Everything under one roof, from website launch to order delivery. - Custom Web Development: Fully tailored online stores for any business size or sector. - Omni-Channel Management: Integration with major marketplaces and social platforms. - Fast & Reliable Fulfilment: Efficient inventory, order, and delivery operations. - Data-Driven Decisions: Optimise performance using customer and sales insights. - Local Expertise: Bangkok & Chiang Mai teams ensure rapid, tailored service nationwide. ■ Our E-Commerce Services - Website Development & Management: From UI/UX design to daily operations. - Marketplace & Social Channel Operations: Centralised control across multiple platforms. - Fulfilment & Logistics: Inventory control, order packing, and nationwide delivery. - Analytics & Insights: Use real-time data to refine marketing, sales, and logistics strategies. ■ Ideal For - Startups: Businesses entering the e-commerce space with limited in-house resources. - Expanding Brands: Companies seeking to scale through more channels and efficient logistics. - Localised Strategy: Enterprises wanting to customise their online presence for Thai consumers. With Transcosmos (Thailand), you gain more than just a service provider; you gain a strategic partner committed to your e-commerce success in Thailand and beyond. Download the PDF or contact us today to accelerate your online business success.

Smart Contact Center Services for Multilingual & Digital Customer Engagement

At Transcosmos (Thailand) Co., Ltd., we deliver modern contact centre services designed to deepen customer relationships and drive business growth. Operating from Bangkok and Chiang Mai, we support both local and international markets with a flexible, multilingual approach. Our solutions combine human expertise with digital innovation, ensuring seamless interactions across voice and digital touchpoints. ■ What Sets Us Apart In today’s digital-first world, customer expectations are higher than ever. Our contact centre services go beyond traditional support by integrating AI-driven tools, multilingual capabilities, and market insights to create meaningful customer experiences. Key Strengths: - Multilingual Support: Serving Thai and ASEAN markets with culturally attuned communication. - Omni-Channel Expertise: Integrated services via phone, chat, social media, and web. - Sales & Research Integration: Combines outbound sales with deep customer insight collection. - Agile Operations: Fast deployment from Bangkok & Chiang Mai bases. - Focus on CX: Every interaction is optimised to enhance customer satisfaction and brand loyalty. ■ Our Contact Centre Services - Customer Support Management: Professional service teams ensure responsive, high-quality support. - International & ASEAN Operations: Multilingual agents familiar with regional languages and customs. - Outbound Sales: Drive conversions and customer loyalty through targeted phone outreach. - Chatbot & Digital Channel Integration: Efficient communication via automated tools and social platforms. - Marketing Research: Actionable insights from customer feedback and data analysis. ■ Applications - For Expanding Businesses: Support customer engagement in Thailand and across ASEAN. - For Sales Teams: Boost acquisition and retention with strategic outbound efforts. - For Digital Strategy: Optimise customer touchpoints through chatbots and omnichannel support. With Transcosmos (Thailand), your business gains a scalable, data-driven contact centre solution that adapts to both local needs and international ambitions. Download the PDF or contact us today to accelerate your online business success.

Smart BPO Services in Thailand: Optimize HR, IT, and Engineering Operations

At Transcosmos (Thailand) Co., Ltd., we deliver end-to-end Business Process Outsourcing (BPO) services that help companies focus on growth while we handle the complexity of daily operations. From HR and accounting to CAD engineering and system development, we support businesses with reliable, cost-effective, and scalable solutions. With service hubs in Bangkok and Chiang Mai, we offer responsive nationwide coverage with the flexibility and speed required in today's business environment. ■ What Sets Our BPO Apart Our approach to BPO is rooted in a combination of local expertise and technology-driven efficiency. By integrating cloud tools and automation, we help businesses reduce operational overhead while maintaining high quality. Key Strengths: - All-in-One BPO Coverage: HR, finance, SCM, IT, CAD, and more—fully integrated support. - Strategic Operational Locations: Quick response and support from Bangkok and Chiang Mai. - Specialised Experts: Teams with deep knowledge across functions and industries. - Tech-Driven Efficiency: Cloud platforms and automation reduce time and error. - Proven Cost Savings: Outsourcing leads to lower overhead and more scalable operations. ■ Our BPO Service Offerings - HR, Accounting & Admin: Payroll, recruitment, compliance, and reporting handled seamlessly. - SCM & Back Office: Inventory tracking, procurement, and logistics optimisation. - IT Outsourcing: Infrastructure monitoring, system support, and network management. - CAD Engineering: Mechanical/electrical drafting, 3D modelling, and digital engineering. - Custom System Development: Solutions tailored to unique workflows and operational needs. ■ Applications - Operational Efficiency: Focus on your core business while we manage the rest. - Scalable Cost Control: Reduce fixed costs with flexible outsourcing models. - Tech Integration: Adopt the latest IT and CAD tools without the hassle. - Multi-Site Operations: Support for businesses operating across multiple regions in Thailand. With Transcosmos (Thailand), you get more than a service provider—you gain a strategic partner to streamline operations, boost efficiency, and support long-term growth. Download the PDF or contact us today to accelerate your online business success.

Engineering BPO Services in Thailand: CAD, CAE & System Support for Manufacturing

Transcosmos (Thailand) Co., Ltd. provides integrated engineering and BPO services designed to enhance the operational efficiency of businesses across industries, particularly in manufacturing, automotive, construction, and electronics sectors. With operational bases in Bangkok and Chiang Mai, we ensure rapid, localised support backed by global standards and technical expertise. By combining advanced CAD/CAE technologies with cost-effective outsourcing models, we help businesses improve design accuracy, streamline production processes, and reduce internal workloads, allowing your teams to focus on core innovation and growth. ■ Key Advantages Our engineering BPO model is engineered for precision, speed, and cost-efficiency, making us an ideal partner for both short-term projects and long-term operational support. Key Strengths: - End-to-End Engineering Support: From 3D design to process improvement and system management. - CAD & CAE Expertise: Improve design and testing workflows using advanced digital tools. - Nationwide Service Base: Fast response from Bangkok and Chiang Mai offices. - Cost-Efficient Operations: Reduce fixed staffing costs and improve flexibility. - Skilled Engineering Teams: Delivered by professionals with experience in industrial and high-tech sectors. ■ Our Engineering & BPO Services - Design & Development Support: 2D/3D modeling, drafting, and prototyping. - CAD Data Management: Centralised control of design files and revision updates. - CAE Analysis: Simulation and testing for performance optimisation. - Manufacturing Process Support: Assistance with production planning, layout improvement, and efficiency boosting. - System Operations Management: Maintenance and monitoring of engineering systems and platforms. ■ Ideal Applications - Manufacturing: Optimise workflows from concept to production floor. - Construction: Digital tools for architectural and structural design validation. - Automotive: Improve speed and accuracy in vehicle and parts development. - Electronics: Streamline the design-to-production pipeline for electronic components. With Transcosmos (Thailand), businesses gain a strategic partner that delivers the right mix of engineering know-how, digital tools, and cost control—all tailored to Thailand’s dynamic industrial landscape. Download the PDF or contact us today to accelerate your online business success.

Omnichannel Contact Center Services in Thailand Multilingual & Digital Customer Support

In today’s fast-moving digital landscape, customer experience is a key differentiator. Transcosmos (Thailand) Co., Ltd. provides omnichannel contact centre services that help businesses across Thailand and the ASEAN region stay ahead by delivering timely, accurate, and multilingual support. Our operations in Bangkok and Chiang Mai enable quick response times and a deep understanding of local markets, while also supporting international expansion. From voice calls and chatbots to outbound sales and customer research, we bring together technology, human expertise, and cultural fluency to power exceptional customer engagement. ■ Key Advantages We don’t just answer calls, we build relationships, enhance brand trust, and drive results through efficient and scalable service models. Key Strengths: - Multilingual Capability: Support in Thai, English, and regional languages for cross-border growth. - Digital Integration: Engage customers across chat, social media, and web channels. - Local Responsiveness: Bangkok and Chiang Mai centres ensure fast, culturally relevant service. - All-in-One Customer Solutions: From inbound support to outbound sales and data analytics. - Custom-Tailored Approach: Services designed around your industry, goals, and audience. ■ Our Contact Centre Services - Customer Support Operations: Handle inquiries, complaints, and technical issues professionally. - Outbound Sales: Drive customer acquisition and retention through direct outreach. - Chatbots & Digital Engagement: Use automation and online platforms to provide 24/7 service. - Customer Insight & Research: Analyse behaviour to guide strategic decisions and improve service. - ASEAN Regional Services: Scale your customer operations with multilingual support across borders. ■ Ideal Applications - CX Improvement: Deliver faster, more accurate responses to improve customer satisfaction. - Regional Growth: Expand into ASEAN markets with localised and multilingual support. - Operational Efficiency: Use digital tools like chatbots to reduce cost and response times. - Sales Acceleration: Boost conversions and engagement with targeted outbound campaigns. With Transcosmos (Thailand), your business gains a scalable, tech-enabled contact centre solution that’s ready to meet the demands of the digital customer, locally and across borders. Download the PDF or contact us today to accelerate your online business success.

Integrated Digital Marketing & E-Commerce Services in Thailand for ASEAN Growth

In the fast-evolving digital landscape, success depends on seamless integration between marketing and e-commerce operations. Transcosmos (Thailand) Co., Ltd. provides comprehensive digital marketing and e-commerce services that help businesses thrive in Thailand and the ASEAN region. With operational bases in Bangkok and Chiang Mai, we deliver end-to-end solutions—from strategy and development to fulfilment and data analysis. Our local insights combined with global best practices allow businesses to expand their online presence, boost customer engagement, and optimise operations—all from a single, trusted partner. ■ Key Advantages Our services are designed to create value across the full digital commerce journey—from attracting customers to delivering products. Key Strengths: - End-to-End Solutions: Integrated support across web, marketing, channels, and logistics. - Thailand Market Focus: Deep knowledge of local consumer behaviour and platforms. - Data-Driven Execution: Optimise performance through analytics and KPIs. - Seamless Fulfilment: Ensure fast, accurate delivery with full inventory control. - Custom Strategy Design: Tailored plans that align with business models and goals. ■ Our Services - Website & E-Commerce Platform Development: Build user-friendly and conversion-focused sites. - Digital Advertising & Campaigns: Run ads on Google, Facebook, LINE, TikTok, and more. - Performance & Data Analytics: Monitor real-time KPIs to refine strategy. - Marketplace & Channel Management: Handle operations on Lazada, Shopee, JD Central, and DTC sites. - Order Fulfilment & Logistics: Manage storage, picking, packing, and delivery nationwide. ■ Ideal Applications - Brand Growth: Improve awareness and engagement with multi-channel campaigns. - Sales Acceleration: Increase conversions through data-driven marketing. - Operational Optimisation: Reduce internal workload with professional fulfilment. - ASEAN Market Entry: Deploy scalable digital infrastructure for regional expansion. With Transcosmos (Thailand), businesses gain a strategic partner that unifies marketing and commerce, unlocking digital growth opportunities in Thailand and beyond. Download the PDF or contact us today to accelerate your online business success.

Business Process Improvement (BPI)

transcosmos (Thailand) Co., Ltd. provides Business Process Improvement (BPI) services to enhance organizational competitiveness. The services focus on improving operational efficiency, reducing costs, and enhancing quality. We identify issues in workflows and systems, offering tailored solutions. With operational bases in Bangkok and Chiang Mai, we deliver fast and flexible services across Thailand. ■ Key Features ・Process Optimization: Analyze existing workflows to eliminate inefficiencies and improve productivity. ・Cost Reduction: Streamline business processes to enhance operational cost-effectiveness. ・Services Focused on the Thai Market: Utilize bases in Bangkok and Chiang Mai to address localized challenges. ・IT Integration: Improve operational efficiency through cloud solutions and automation tools. ・Expert Team: Experienced consultants provide tailored improvement recommendations for each organization. ■ Our Services ・Workflow Analysis and Improvement: Examine current processes to identify issues and optimize workflows. ・Promoting Digital Transformation: Support transitioning to paperless systems and adopting digital tools. ・Automation (RPA Implementation): Enhance productivity by automating repetitive tasks. ・Training and Development: Provide skill training essential for process improvement. ・Continuous Improvement Recommendations: Offer ongoing monitoring and support for post-implementation improvements. ■ Applications ・For Organizations Focusing on Efficiency: Eliminate inefficiencies in daily operations and enhance productivity. ・For Organizations Considering Digital Transformation: Support the adoption of digital technology and automation in workflows. ・For Cost-Conscious Organizations: Optimize workflows to maximize cost-efficiency. ・For Organizations Aiming to Improve Quality: Enhance the quality of products and services through process improvement. transcosmos’ BPI services are an ideal solution for organizations seeking to enhance efficiency and reduce operational costs in both Thailand and international markets. We deliver fast and flexible support from our operational bases in Bangkok and Chiang Mai. Download the PDF or contact us for more information.

Customer Experience Development (CXD)

transcosmos (Thailand) Co., Ltd. provides Customer Experience Development (CXD) services to help organizations strengthen relationships with their customers and enhance brand value. We focus on designing customer experiences that exceed expectations to increase customer satisfaction. With operational bases in Bangkok and Chiang Mai, we offer fast and flexible services to businesses in Thailand and abroad. ■ Key Features ・Customer-Centric Approach: Deeply understanding customer needs and expectations to design tailored experiences. ・Multi-Channel Strategy: Integrating digital and offline channels to deliver seamless customer experiences. ・Utilization of Thai Operational Bases: Providing fast and comprehensive services nationwide with operations in Bangkok and Chiang Mai. ・Data-Driven Insights: Analyzing customer data to deliver personalized experiences. ・Continuous Improvement: Measuring performance and offering recommendations for ongoing enhancements. ■ Our Services ・Customer Experience Design: Analyzing customer journeys and creating optimal experiences at each touchpoint. ・Data Analysis and Insight Generation: Collecting and analyzing customer behavior data to propose improvement strategies. ・Support for Digital Tool Integration: Assisting with the implementation of tools like CRM and chatbots to enhance customer experiences. ・Multi-Channel Integration: Combining online and offline channels to provide consistent customer experiences. ・Utilizing Customer Feedback: Leveraging customer input to refine and improve services. ■ Applications ・Improving Customer Satisfaction: Enhancing current experiences to strengthen brand loyalty. ・Increasing Sales: Driving repeat purchases and attracting new customers through positive experiences. ・Establishing Competitive Advantage: Differentiating in the market with superior customer experiences. ・Digital Transformation: Optimizing workflows with customer-centric digital strategies. transcosmos’ CXD services are ideal solutions for organizations looking to enhance brand value through exceptional customer experiences. We deliver high-quality, locally tailored services from our bases in Bangkok and Chiang Mai. Download the PDF or contact us for more information.

BPO (Business Process Outsourcing) Services

transcosmos provides BPO (Business Process Outsourcing) services to address the challenges of managing back-office operations for client organizations. By integrating human ingenuity (Operational Excellence) with advanced technology, we transform business processes and support end-to-end business infrastructure. Our services effectively enhance efficiency, reduce costs, and improve quality. Additionally, with one of the largest offshore networks in Asia, we deliver flexible and high-quality services. ■ Key Features ・Extensive Service Network Utilize nearshore centers in Japan and 18 offshore centers across Asia to provide efficient and competitive services. ・Wide Coverage Support back-office functions such as planning, production, logistics, accounting, and HR, as well as sales and after-sales services. ・Operational Excellence With extensive experience and exceptional operational capabilities, we deliver high-quality outsourcing services. ・Integration with IT Leverage the latest technology to promote digitalization and automation of business processes. ■ Our Services ・Back-Office Optimization Enhance efficiency in accounting, HR, procurement, inventory management, and supply chain management operations. ・Sales and After-Sales Support Provide comprehensive support for customer service, sales management, and service operations. ・Offshore Services Utilize service centers in Asia to deliver cost-effective and high-quality services. ・IT Solutions Implementation Support the adoption of digital tools and RPA (Robotic Process Automation) to automate tasks and improve efficiency. ■ Applications ・Increase Efficiency and Reduce Costs: Outsource complex back-office tasks to improve operational efficiency. ・Support Business Growth: Outsource non-core tasks to focus on core business activities. ・Global Expansion: Leverage offshore and nearshore structures to handle a wide range of operations. ・Enhance Quality: Utilize Operational Excellence and technology to deliver high-quality services. transcosmos’ BPO services support various aspects of business operations, driving growth and enhancing competitiveness. With a strong offshore and nearshore network, we offer flexible and high-quality solutions. Download the PDF or contact us for more information.

Engineering Transformation Services

transcosmos offers Engineering Transformation services to support efficiency and optimization in design and development processes, primarily for the manufacturing industry. Our services encompass CAD design, drawing data creation, BOM (Bill of Materials) management, and process improvements, helping organizations reduce workloads and focus on core business activities. With extensive experience, we also promote process efficiency and automation to enhance productivity across engineering operations. ■ Key Features ・End-to-End Support from Design to Production Comprehensive services covering product design, drawing management, BOM creation, and process improvements. ・Utilization of Advanced Technology Leverage CAD/CAE tools and RPA (Robotic Process Automation) to boost operational efficiency. ・Cost Reduction and Efficiency Improvement Outsourcing design and manufacturing processes reduces workloads and operational costs. ・Flexible Responsiveness A global network enables us to handle diverse project scales and requirements effectively. ・Trusted Experience Extensive experience in the manufacturing industry ensures practical and efficient solutions. ■ Our Services ・CAD Design Support: Assistance with 3D modeling, drawing creation, and data conversion. ・Drawing and Data Management: Efficient management and updating of design and manufacturing data. ・BOM Creation and Management: Support in creating and managing BOM to streamline production processes. ・Process Improvement: Recommendations and restructuring for enhanced manufacturing workflows. ・RPA Implementation Support: Assistance in adopting automation tools to increase productivity in design and manufacturing tasks. ■ Applications ・Enhancing Design Efficiency: Outsourcing CAD tasks to enable design teams to focus on core activities. ・Optimizing Production Processes: Improve efficiency through BOM management and process enhancements. ・Reducing Workload: Delegating complex tasks like drawing and data processing management. ・Cost Reduction: Achieve operational cost savings through outsourcing. transcosmos’ Engineering Transformation services support efficiency across processes from design to production, helping organizations enhance their competitiveness. Download the PDF or contact us for more information.

Design Process DX Services

transcosmos provides Design Process DX services to support efficiency and digital transformation (DX) in design processes for manufacturing and design-focused businesses. Our services include design data management, CAD/CAE modeling support, BOM (Bill of Materials) management optimization, and the implementation of automation tools (RPA) to enhance productivity throughout the design workflow. With operational bases in Bangkok and Chiang Mai, we deliver fast and flexible services across Thailand. ■ Key Features ・Comprehensive Design Process Coverage Supporting the entire workflow, from CAD modeling and data management to BOM management. ・Use of Digital Tools Leveraging CAD/CAE technology, RPA, and cloud solutions to improve efficiency and accuracy in design tasks. ・Increased Productivity Standardization and automation in data management processes help boost speed and reduce errors. ・Cost Reduction Outsourcing certain design tasks enables more efficient resource utilization and cost savings. ・Experienced Industry Specialists Services delivered by professionals with extensive experience in the manufacturing industry. ■ Our Services ・CAD Modeling Support: Assistance with 3D modeling, drawing creation, and data conversion. ・Design Data Management: Efficient organization, updating, and sharing of design data. ・BOM Management: Support for managing and utilizing product structure data effectively. ・RPA Implementation: Deployment and operation of automation tools to minimize repetitive tasks. ・Design Process Improvements: Analysis and recommendations to optimize workflows and enhance efficiency. ■ Applications ・Enhancing Design Efficiency: Outsourcing CAD tasks and data management to allow design teams to focus on creative work. ・Promoting Workflow Standardization: Implementing digital tools to streamline and standardize design processes. ・Improving Quality: Accurate data management reduces design errors and enhances the quality of outputs. ・Reducing Costs: Maximizing resource utilization to minimize operational expenses. With operational bases in Bangkok and Chiang Mai, transcosmos' Design Process DX services offer an ideal solution for organizations looking to boost competitiveness and streamline design processes. Download the PDF or contact us for more information.

Production Process DX Services

transcosmos offers Production Process DX services to support digital transformation and efficiency enhancement in manufacturing processes. Our services cover the collection, processing, and analysis of production data, utilizing digital technology for real-time monitoring, preventive maintenance, and quality control. With operational bases in Bangkok and Chiang Mai, we provide fast and flexible services across Thailand to meet the unique needs of each region. ■ Key Features ・End-to-End Production Process Optimization Covers the entire process from production planning to maintenance and after-sales services. ・Utilization of Digital Technology Leveraging IoT, cloud technology, and AI for real-time monitoring and analysis of production processes. ・Enhanced Quality Control Analyze defect causes and predict failures to reduce costs and improve quality. ・Production Data Visualization Display production and quality metrics in real-time dashboards to support quick decision-making. ■ Our Services ・Data Collection and Analysis: Digitize offline and analog production data for analysis. ・Real-Time Monitoring: Use IoT to monitor production lines and detect anomalies in real-time. ・Quality Control: Analyze defects and improve quality through preventive maintenance. ・Production Planning Support: Use Manufacturing Resource Planning (MRP) systems to optimize planning processes. ・Report Generation: Deliver easy-to-understand reports using data visualization tools. ■ Applications ・Improving Manufacturing Efficiency: Visualize production line data in real-time to eliminate bottlenecks. ・Enhancing Quality: Reduce defect rates and improve product reliability. ・Cost Reduction: Minimize downtime through preventive maintenance. ・Quick Decision-Making: Support accurate decisions through data visualization and analysis. transcosmos’ Production Process DX services are an ideal solution for organizations aiming to enhance operational efficiency and improve product quality in manufacturing environments. We provide fast and flexible services tailored to regional needs from our operational bases in Bangkok and Chiang Mai. Download the PDF or contact us for more information.

Embedded System Development Services

transcosmos offers Embedded System Development services to enhance development efficiency and improve quality. Our comprehensive support spans system design using Model-Based Systems Engineering (MBSE), requirements definition, code generation, and verification processes. With operational bases in Bangkok and Chiang Mai, we provide fast, flexible services tailored to the specific needs of each region in Thailand. ■ Key Features ・Implementation of MBSE Visualizing the entire system through modeling to improve design and verification efficiency. ・Comprehensive Support Covering all stages of development, from requirements definition, design, implementation, to verification (Unit Test, Integration Test, System Test). ・High Quality and Efficiency Achieving improved quality and cost reduction through automated code generation and model verification. ・Support for Various Industries Serving diverse sectors, including automotive, home appliances, medical devices, and industrial machinery. ■ Our Services ・Requirements Analysis and Design Support: Assist in preparing requirements documents, basic designs, and detailed designs. ・Model Creation and Verification: Utilize MBSE for simulation and compatibility verification. ・Code Generation and Implementation: Efficient code generation and implementation using automated tools or manual coding. ・Testing and Verification: Conduct Unit Tests, Integration Tests, and System Tests to ensure reliability. ・Refactoring Existing Systems: Improve and optimize existing models or code. transcosmos’ Embedded System Development services leverage model-based design and digital tools to enhance efficiency and support the development of high-quality products. We provide fast and flexible services from our Bangkok and Chiang Mai bases to help organizations improve competitiveness. Download the PDF or contact us for more information.

Technical Certification Services

transcosmos provides fast and reliable technical certification services to help organizations obtain product or system certifications based on international and industry standards. Our comprehensive services include certification support, test process management, and documentation preparation. With operational centers in Bangkok and Chiang Mai, we offer swift and flexible services across Thailand, enhancing organizational competitiveness. ■ Key Features ・Support for Diverse Certifications Accommodates international standards (ISO, IEC) and industry-specific certifications, such as automotive, home appliances, and medical devices. ・Test Process Management Supports planning, progress monitoring, and result analysis for the required certification tests. ・High-Quality Support Experienced professionals ensure certifications are achieved efficiently and effectively. ・Cost and Time Reduction Streamlines the process to reduce the time and costs required for certification. ■ Our Services ・Certification Support: Plan and assist in obtaining certifications for products or systems based on international or industry standards. ・Test Planning and Management: Develop and manage the necessary testing processes for certification. ・Documentation Support: Assist in preparing technical documents and test reports required for certification. ・Corrective Action for Deficiencies: Propose solutions for non-conformities identified in test results. ・Consulting Services: Provide preliminary guidance to ensure products or systems meet certification standards. transcosmos’ technical certification services help organizations meet required quality standards efficiently, reducing time and costs to market. With support from our Bangkok and Chiang Mai centers, we deliver localized services tailored to regional needs. Download the PDF or contact us for more information.

BIM (Building Information Modeling) Services

transcosmos provides BIM (Building Information Modeling) services to enhance design and construction processes in the construction industry. BIM is a technology that integrates design, construction, and management information of buildings or infrastructure projects into 3D models to support decision-making at every stage of a project. We offer support for every process, from design and construction to maintenance, improving overall project efficiency and quality. With operational bases in Bangkok and Chiang Mai, we deliver fast and flexible services across Thailand. ■ Key Features ・Comprehensive BIM Support Provide end-to-end services, including planning, design, construction, and maintenance, leveraging BIM. ・Utilization of Advanced Technology Employ advanced BIM tools such as Revit, Navisworks, and AutoCAD to create precise and efficient models. ・Improved Efficiency and Cost Reduction Visualization and centralized data management help minimize waste and optimize project costs. ・Support for Multiple Industries Offer services for construction, civil engineering, and MEP (mechanical, electrical, and plumbing) sectors, including HVAC, piping, and electrical systems. ■ Our Services ・BIM Model Creation: Develop 3D models based on design or construction drawings, delivering highly accurate information. ・Construction Simulation: Visualize construction processes in 3D to shorten timelines and reduce costs. ・Clash Detection: Identify clashes between building components or systems to prevent construction errors. ・Data Integration: Centralize BIM data for seamless management from design and construction to maintenance. ・BIM Consulting: Assist organizations in adopting BIM and recommend optimal solutions. ■ Applications ・Construction Industry: Enhance efficiency in building design, construction planning, and construction management. ・Civil Engineering Industry: Improve design and construction management for infrastructure projects. ・MEP Industry: Optimize design and construction for HVAC, piping, and electrical systems using BIM. ・Project Management: Facilitate information sharing among stakeholders for efficient project execution. transcosmos’ BIM services provide an ideal solution for companies looking to improve efficiency and elevate project quality. With support from our operational bases in Bangkok and Chiang Mai, we flexibly cater to domestic and international needs. Download the PDF or contact us for more information.

Urban Solutions for Optimizing Construction Projects with Digital Technology

transcosmos provides "Urban Solution Services" for the housing, construction, and equipment/building materials industries, leveraging digital technologies such as BIM (Building Information Modeling) and CIM (Construction Information Modeling) to optimize processes from sales and design to construction. Additionally, the service supports a wide range of tasks necessary for construction projects, including material estimation, procurement, and various permit applications. With operational centers in Bangkok and Chiang Mai, we offer fast and flexible services across Thailand. ■ Key Features ・Utilization of BIM and CIM Employ digital modeling to visualize and streamline design and construction processes, enhancing efficiency. ・End-to-End Support Provide comprehensive assistance throughout the entire process, from sales-phase design and technical design to production design and construction management. ・Multi-Industry Support Cater to projects in the housing, construction, and equipment/building materials sectors. ・High-Precision Material Estimation and Procurement Support Improve project efficiency by supporting material estimation and order management. ■ Our Services ・BIM/CIM Modeling: Create 3D models for building and infrastructure projects to enhance process visualization. ・Sales-Phase Design: Support presentations and conceptual design for cost estimation during the sales phase. ・Technical and Production Design: Create actionable design data for the construction phase, streamlining on-site operations. ・Material Estimation and Procurement: Provide comprehensive support for material estimation and procurement management. ・Permit Application Support: Facilitate efficient progress of processes like building permit applications. ・Construction Management: Assist with data management, clash detection, and schedule adjustments during construction. ■ Applications ・Housing Industry: Optimize house design, construction management, and system design processes. ・Construction Industry: Enhance processes for commercial buildings and infrastructure projects. ・Equipment and Building Materials Industry: Improve material estimation and procurement processes. ・Infrastructure Projects: Use CIM to design and manage the construction of tunnels and bridges. transcosmos’ Urban Solution Services leverage digital technologies to enhance productivity and quality in the construction and infrastructure sectors. With operational centers in Bangkok and Chiang Mai, we deliver localized and flexible services tailored to regional needs. Download the PDF or contact us for more information.

IT Outsourcing Services

transcosmos provides IT Outsourcing services to optimize IT operations and support business growth. Our services cover IT helpdesk, system monitoring, software license management, and IT asset management. By integrating the latest security technologies and professional system maintenance services, we enhance system stability. With operational centers in Bangkok and Chiang Mai, we deliver fast and flexible services across Thailand. ■ Key Features ・Comprehensive IT Services One-stop services including helpdesk, system monitoring, and IT asset management. ・Expert Support Experienced IT professionals deliver high-quality support. ・Advanced Security Measures Protect IT infrastructure using cutting-edge security technologies. ・Improved Efficiency and Cost Reduction Reduce IT operational costs while improving efficiency through outsourcing. ■ Our Services 1. Support Desk Services ・IT Helpdesk: Quickly resolve system and technical issues. ・Business Helpdesk: Support business application usage and troubleshoot problems. ・Rollout Support: Assist with system deployment and updates. ・Back Office IT Systems: Support data management and system configuration. 2. Managed Services ・System Monitoring: 24/7 monitoring for stable system operations. ・Application Maintenance: Ensure smooth operation of business applications. ・Security Measures: Detect and prevent threats to provide a secure IT environment. 3. MDLM (Managed Device Lifecycle Management) Services ・License Management: Monitor and manage software license usage. ・IT Asset Management: Efficiently manage IT hardware and software assets. ・Service Request Processing: Support the implementation and management of IT services. ・Kitting & Installation: Initial setup and deployment of hardware and software. ■ Applications ・Strengthening IT Support: Reduce the burden on in-house IT teams and provide faster support. ・Operational Efficiency: Outsource daily IT tasks to focus on core business activities. ・Enhanced Security: Improve IT infrastructure safety with modern security measures. ・Cost Reduction: Optimize IT operational costs for better overall value. transcosmos’ IT Outsourcing services help solve IT challenges for businesses domestically and internationally, improving operational efficiency and service quality. With operational centers in Bangkok and Chiang Mai, we ensure a fast and responsive service tailored to local needs. Download the PDF or contact us for more information.