Transcosmos (Thailand) Co., Ltd.

transcosmos’ Japan and global expansion

28 countries and regions around the world, 172 locations (101 overseas locations, 71 domestic locations) Supporting customer companies' DX transcosmos has a global network of 68 locations in Asia, 19 locations in Europe, 14 locations in North and South America, and more than 25,000 employees. We support customer companies' DX. Both CX and BPO services are professional and multilingual. "Development" is our strength, and we aim to become overwhelmingly No. 1 in Asia and a top 5 global CX/BPO vendor.

Company information Trancosmos Co., Ltd. Thailand

・Date Incorporation: October 1, 2008 ・Capital: 70,000,000 THB ・Shareholders: transcosmos inc. 45% SAHA group 30% TCT Services Co., Ltd. 25% ・Managing Director: Mr. Hiroyoshi Hara ・Employee:3160 staffs (2023 Nov) ・Address (HQ) : 37th floor Exchange Tower, 388 Sukhumvit Rd, Klongtoey, Klongtoey, Bangkok 10110 ・Address (2nd CC): 9 Pakin Building 12th Floor, Rachadapisek Road, Dindeang, Dindaeng,Bankok,1400 ・Address (3rd CC): 90/1 Airport Business Park 6th Floor, Mahidol Road, Haiya, Chiang Mai, 50100

Digital Marketing Services

transcosmos (Thailand) Co., Ltd. offers comprehensive digital marketing services to enhance online presence in Thailand and develop effective marketing strategies. Leveraging our operational bases in Bangkok and Chiang Mai, we provide fast and flexible services nationwide. Our services encompass website and system development and management, online advertising, social media management, data analysis, and market research to help increase the value of our clients’ brands. ■ Key Features The digital marketing services of transcosmos offer the following key features: ・Comprehensive Services: Providing development, management, advertising, and analysis to maximize efficiency. ・Data-Driven Marketing: Proposing precise marketing strategies based on data analysis. ・Focus on the Thai Market: Understanding the unique characteristics of the local market to offer the most suitable solutions. ・Utilization of Advanced Technology: Delivering high-quality services by leveraging the latest CRM tools and marketing platforms. ■ Our Services ・Website/System Development and Management: Supporting the development of customized websites tailored to organizational needs, including CMS management. ・Internet Promotions: Optimizing target reach through search engine advertising and display ads. ・Social Media and CRM: Enhancing customer engagement through social media platforms and supporting CRM implementation. ・Data Analysis: Measuring campaign performance and analyzing customer behavior to strengthen strategies. ・Marketing Research: Delving into consumer insights through market research to optimize marketing strategies. ■ Applications ・Brand Building: Enhancing brand recognition through online channels. ・Sales Growth: Expanding the customer base and increasing repeat purchases through effective promotions. ・Improved Decision-Making: Providing actionable insights based on data analysis. The digital marketing services of transcosmos are the ideal choice for organizations aiming to maximize their online performance. Download the PDF or contact us for more information.

E-Commerce Services

transcosmos (Thailand) Co., Ltd. provides comprehensive one-stop services for e-commerce businesses, supporting everything from developing and managing e-commerce websites, online channel management, to fulfillment services. These services are designed to help clients succeed in their online ventures. With operational bases in Bangkok and Chiang Mai, we deliver fast and efficient services nationwide. This extensive network enhances the competitiveness of our clients in the Thai market. ■ Key Features The e-commerce services of transcosmos offer the following key features: ・Comprehensive E-Commerce Services: Support from development, management, to logistics, reducing operational burdens. ・Customizable Website Development: Design and build e-commerce websites tailored to the specific needs of businesses. ・Online Channel Management: Support multi-channel strategies through marketplaces and social media platforms. ・Fast Fulfillment Services: Efficiently manage order processing, inventory, and delivery to enhance customer satisfaction. ・Regionally Focused Services: Utilize operational bases in Bangkok and Chiang Mai for swift nationwide responses. ■ Our Services ・E-Commerce Website Development and Management: Offering design, development, maintenance, and operational support for online stores. ・Online Channel Management: Managing marketplaces and unique channels, including advertising operations. ・Fulfillment Services: Streamlining inventory management, order processing, and delivery operations. ・Data Analysis: Proposing strategic improvements based on the analysis of sales data and customer behavior. ■ Applications ・For New Businesses: Comprehensive support for businesses starting their e-commerce operations. ・Expanding Existing Businesses: Supporting sales growth through multi-channel expansion and logistics optimization. ・Localized E-Commerce: Helping develop e-commerce strategies tailored to the Thai market. The e-commerce services of transcosmos are the ideal solution for businesses looking to enhance their competitiveness both domestically and internationally. Download the PDF or contact us for more information.

Contact Center Services

transcosmos (Thailand) Co., Ltd. provides contact center services to enhance customer engagement and improve business responsiveness. With operational bases in Bangkok and Chiang Mai, we offer flexible and internationally capable services for businesses in Thailand and abroad. Our services include contact center management, outbound sales, automated chatbot responses, and marketing research, all designed to strengthen customer relationships effectively. ■ Key Features ・Multilingual Support: Services extend beyond Thailand to international markets, including the ASEAN region. ・Utilization of Digital Channels: Leverages chatbots, social media, and digital channels for fast and efficient customer responses. ・Comprehensive Services: Covers not only contact center operations but also outbound sales and marketing research. ・Local Operational Bases: Provides quick and flexible services through centers in Bangkok and Chiang Mai. ・High-Quality Customer Experience: Focuses on customer satisfaction and enhancing brand value for businesses. ■ Our Services ・Contact Center Management: Professional teams handle customer support to ensure high-quality service delivery. ・International Operations: Multilingual services tailored to regional and cultural needs. ・Outbound Sales: Supports acquiring new customers and improving retention rates through telephone sales activities. ・Chatbots and Digital Channels: Efficient customer response using automated systems, social media, and web chat. ・Marketing Research: Delves into customer insights to support the development of business strategies. ■ Applications ・Multilingual Customer Support: Ideal for businesses expanding into the ASEAN region and international markets. ・Sales Support: Assists with entering new markets and improving customer retention. ・Enhancing Digital Channels: Optimizes customer responses using chatbots and digital channels. The contact center services of transcosmos are the ideal solution for businesses looking to improve customer engagement and operational efficiency. Download the PDF or contact us for more information.

Business Process Outsourcing (BPO) Services

transcosmos (Thailand) Co., Ltd. offers comprehensive Business Process Outsourcing (BPO) services to enhance the efficiency of business operations. Our services cover various fields such as HR, accounting, SCM (supply chain management), back-office operations, IT outsourcing, CAD engineering, system development, and more, addressing client challenges and meeting their needs. With operational bases in Bangkok and Chiang Mai, we provide fast and flexible services across the country. ■ Key Features ・Comprehensive Services: Support for all aspects of business operations, including HR, SCM, IT, and CAD engineering. ・Utilization of Local Operational Bases: Delivering fast and localized services through operations in Bangkok and Chiang Mai. ・Expert Staff: High-quality and efficient support provided by experienced professionals. ・IT-Driven Optimization: Enhancing operational efficiency with cloud solutions and the latest technology. ・Cost Reduction: Outsourcing helps optimize operational costs. ■ Our Services ・HR, Accounting, and Administrative Operations: Streamlining back-office tasks such as payroll processing, recruitment, and financial reporting. ・SCM and Back-Office Services: Supporting inventory management, procurement, and logistics. ・IT Outsourcing: Managing infrastructure, network operations, and system maintenance. ・CAD Engineering: Assisting with product design, drafting, and digital engineering. ・System Development: Designing and developing customized systems tailored to business needs. ■ Applications ・Improved Operational Efficiency: Outsourcing back-office operations allows businesses to focus on core activities. ・Cost Reduction: Reducing workload and optimizing operational costs. ・Technology Adoption Support: Assisting businesses in adopting the latest IT technology and CAD tools. ・Multi-Location Operations: Nationwide service coverage with operational bases in Bangkok and Chiang Mai. The BPO services of transcosmos are the ideal solution for businesses aiming to enhance operational efficiency and reduce costs. Download the PDF or contact us for more information.

Engineering Services & BPO

transcosmos (Thailand) Co., Ltd. provides engineering services and business process outsourcing (BPO) to support operational efficiency across various industries, including manufacturing. Our services cover product design, development, data management, and system operations. With operational bases in Bangkok and Chiang Mai, we deliver fast and efficient services nationwide. By combining a deep understanding of local needs with global standards, we offer a distinct advantage to our clients. ■ Key Features ・Comprehensive Engineering Support: Assisting with product design, drafting, and technical data management. ・Utilization of Local Operational Bases: With bases in Bangkok and Chiang Mai, we respond swiftly to nationwide needs. ・Cost-Effective Services: Reduce operational costs through outsourcing. ・Leveraging Advanced Technology: Supporting with CAD, CAE tools, and cloud technology to enhance engineering quality. ・Expert Team: Services delivered by experienced engineers focused on precision. ■ Our Services ・Design and Development Support: Optimize the design process with 3D modeling and prototyping. ・CAD Data Management: Efficient creation and updates of design data. ・CAE Analysis Support: Providing simulation services for evaluating and improving product performance. ・Manufacturing Support: Assisting with process improvement and production efficiency. ・System Management and Operations: Maintenance and management of systems for stable manufacturing operations. ■ Applications ・Manufacturing Industry: Support throughout the entire process, from design to production. ・Construction Industry: Digital support for architectural design and structural analysis. ・Automotive Industry: Enhance efficiency in vehicle design and parts development. ・Electrical and Electronics Industry: Support for the design and production of electronic devices. The engineering and BPO services of transcosmos are the ideal partner for businesses looking to enhance their competitiveness in the Thai market. With flexible and rapid support from our operational bases in Bangkok and Chiang Mai, we are committed to driving your success. Download the PDF or contact us for more information.

The contact center of transcosmos that supports customer service in the digital era.

transcosmos (Thailand) Co., Ltd. provides contact center services to enhance customer responsiveness. With operational centers in Bangkok and Chiang Mai, we offer fast and flexible services for a diverse range of customers in Thailand and the ASEAN region. Through multilingual support, efficient digital channel utilization, and additional services such as outbound sales and market research, we help drive business growth and improve customer satisfaction. ■ Key Features ・Multilingual Support: Providing services in Thai, English, and other languages to meet diverse needs in the ASEAN market. ・Utilization of Digital Channels: Leveraging chatbots, social media, and web chats for fast and efficient customer responses. ・Locally Focused Services: With centers in Bangkok and Chiang Mai, we deliver responsive services tailored to local needs. ・Comprehensive Solutions: In addition to customer support, we provide outbound sales and market research services. ・Customizable Services: Designing services tailored to the specific needs of each organization. ■ Our Services ・Contact Center Management: Expert teams handle customer support, technical assistance, and inquiries. ・Outbound Sales: Supporting relationship-building with customers through telemarketing activities. ・Chatbots and Digital Channels: Enhancing customer engagement through automated responses and digital platforms. ・Market Research: Analyzing customer data to support strategic decision-making for businesses. ・International Operations: Managing a wide range of customer needs within the ASEAN region. ■ Applications ・Improving Customer Satisfaction: Enhancing customer satisfaction with fast and accurate responses. ・Market Expansion: Using multilingual services to access new markets. ・Increasing Efficiency: Leveraging chatbots and digital tools to improve speed and accuracy in customer responses. ・Boosting Sales: Attracting new customers through outbound sales services. The contact center services of transcosmos are an ideal solution for organizations aiming to enhance customer responsiveness and operational efficiency. From our centers in Bangkok and Chiang Mai, we provide high-quality, locally focused services. Download the PDF or contact us for more information.

Digital Marketing & E-Commerce Services

transcosmos (Thailand) Co., Ltd. provides digital marketing and e-commerce services to support clients' online businesses in Thailand and the ASEAN market. Utilizing operational bases in Bangkok and Chiang Mai, we offer end-to-end services, including strategic planning, execution, and analysis. Our solutions encompass website development, online promotion, e-commerce management, data analysis, and fulfillment services to enhance our clients' competitiveness. ■ Key Features ・Comprehensive Solutions: Fully support both digital marketing and e-commerce to ensure seamless operations. ・Focus on the Thai Market: Leverage our bases in Bangkok and Chiang Mai to deliver services tailored to local market characteristics. ・Data-Driven Strategies: Offer effective marketing plans based on advanced data analysis. ・Fulfillment Services: Support inventory management and logistics to optimize operational efficiency. ・Customizable Designs: Provide flexible solutions tailored to clients' goals and business models. ■ Our Services ・Website Development & Management: Build and manage websites, including e-commerce platforms suited to target markets. ・Online Promotions: Deliver search engine ads, social media ads, and campaign management services. ・Data Analysis: Analyze customer behavior and sales data to optimize performance. ・Channel Management: Support the management of online marketplaces and exclusive online stores. ・Fulfillment Services: Optimize inventory management, order processing, and delivery operations. ■ Applications ・Enhancing Brand Value: Strengthen online presence and increase customer engagement. ・Boosting Sales: Increase revenue with effective marketing strategies and smooth e-commerce operations. ・Improving Efficiency: Reduce operational burdens with digital tools and fulfillment services. ・Expanding to New Markets: Support businesses entering the ASEAN market with digital channel deployment. transcosmos' digital marketing and e-commerce services are ideal solutions for businesses aiming for success in the online market, both domestically and internationally. We deliver fast and flexible services from our operational bases in Bangkok and Chiang Mai. Download the PDF or contact us for more information.

Business Process Improvement (BPI)

transcosmos (Thailand) Co., Ltd. provides Business Process Improvement (BPI) services to enhance organizational competitiveness. The services focus on improving operational efficiency, reducing costs, and enhancing quality. We identify issues in workflows and systems, offering tailored solutions. With operational bases in Bangkok and Chiang Mai, we deliver fast and flexible services across Thailand. ■ Key Features ・Process Optimization: Analyze existing workflows to eliminate inefficiencies and improve productivity. ・Cost Reduction: Streamline business processes to enhance operational cost-effectiveness. ・Services Focused on the Thai Market: Utilize bases in Bangkok and Chiang Mai to address localized challenges. ・IT Integration: Improve operational efficiency through cloud solutions and automation tools. ・Expert Team: Experienced consultants provide tailored improvement recommendations for each organization. ■ Our Services ・Workflow Analysis and Improvement: Examine current processes to identify issues and optimize workflows. ・Promoting Digital Transformation: Support transitioning to paperless systems and adopting digital tools. ・Automation (RPA Implementation): Enhance productivity by automating repetitive tasks. ・Training and Development: Provide skill training essential for process improvement. ・Continuous Improvement Recommendations: Offer ongoing monitoring and support for post-implementation improvements. ■ Applications ・For Organizations Focusing on Efficiency: Eliminate inefficiencies in daily operations and enhance productivity. ・For Organizations Considering Digital Transformation: Support the adoption of digital technology and automation in workflows. ・For Cost-Conscious Organizations: Optimize workflows to maximize cost-efficiency. ・For Organizations Aiming to Improve Quality: Enhance the quality of products and services through process improvement. transcosmos’ BPI services are an ideal solution for organizations seeking to enhance efficiency and reduce operational costs in both Thailand and international markets. We deliver fast and flexible support from our operational bases in Bangkok and Chiang Mai. Download the PDF or contact us for more information.

Customer Experience Development (CXD)

transcosmos (Thailand) Co., Ltd. provides Customer Experience Development (CXD) services to help organizations strengthen relationships with their customers and enhance brand value. We focus on designing customer experiences that exceed expectations to increase customer satisfaction. With operational bases in Bangkok and Chiang Mai, we offer fast and flexible services to businesses in Thailand and abroad. ■ Key Features ・Customer-Centric Approach: Deeply understanding customer needs and expectations to design tailored experiences. ・Multi-Channel Strategy: Integrating digital and offline channels to deliver seamless customer experiences. ・Utilization of Thai Operational Bases: Providing fast and comprehensive services nationwide with operations in Bangkok and Chiang Mai. ・Data-Driven Insights: Analyzing customer data to deliver personalized experiences. ・Continuous Improvement: Measuring performance and offering recommendations for ongoing enhancements. ■ Our Services ・Customer Experience Design: Analyzing customer journeys and creating optimal experiences at each touchpoint. ・Data Analysis and Insight Generation: Collecting and analyzing customer behavior data to propose improvement strategies. ・Support for Digital Tool Integration: Assisting with the implementation of tools like CRM and chatbots to enhance customer experiences. ・Multi-Channel Integration: Combining online and offline channels to provide consistent customer experiences. ・Utilizing Customer Feedback: Leveraging customer input to refine and improve services. ■ Applications ・Improving Customer Satisfaction: Enhancing current experiences to strengthen brand loyalty. ・Increasing Sales: Driving repeat purchases and attracting new customers through positive experiences. ・Establishing Competitive Advantage: Differentiating in the market with superior customer experiences. ・Digital Transformation: Optimizing workflows with customer-centric digital strategies. transcosmos’ CXD services are ideal solutions for organizations looking to enhance brand value through exceptional customer experiences. We deliver high-quality, locally tailored services from our bases in Bangkok and Chiang Mai. Download the PDF or contact us for more information.

BPO (Business Process Outsourcing) Services

transcosmos provides BPO (Business Process Outsourcing) services to address the challenges of managing back-office operations for client organizations. By integrating human ingenuity (Operational Excellence) with advanced technology, we transform business processes and support end-to-end business infrastructure. Our services effectively enhance efficiency, reduce costs, and improve quality. Additionally, with one of the largest offshore networks in Asia, we deliver flexible and high-quality services. ■ Key Features ・Extensive Service Network Utilize nearshore centers in Japan and 18 offshore centers across Asia to provide efficient and competitive services. ・Wide Coverage Support back-office functions such as planning, production, logistics, accounting, and HR, as well as sales and after-sales services. ・Operational Excellence With extensive experience and exceptional operational capabilities, we deliver high-quality outsourcing services. ・Integration with IT Leverage the latest technology to promote digitalization and automation of business processes. ■ Our Services ・Back-Office Optimization Enhance efficiency in accounting, HR, procurement, inventory management, and supply chain management operations. ・Sales and After-Sales Support Provide comprehensive support for customer service, sales management, and service operations. ・Offshore Services Utilize service centers in Asia to deliver cost-effective and high-quality services. ・IT Solutions Implementation Support the adoption of digital tools and RPA (Robotic Process Automation) to automate tasks and improve efficiency. ■ Applications ・Increase Efficiency and Reduce Costs: Outsource complex back-office tasks to improve operational efficiency. ・Support Business Growth: Outsource non-core tasks to focus on core business activities. ・Global Expansion: Leverage offshore and nearshore structures to handle a wide range of operations. ・Enhance Quality: Utilize Operational Excellence and technology to deliver high-quality services. transcosmos’ BPO services support various aspects of business operations, driving growth and enhancing competitiveness. With a strong offshore and nearshore network, we offer flexible and high-quality solutions. Download the PDF or contact us for more information.

Engineering Transformation Services

transcosmos offers Engineering Transformation services to support efficiency and optimization in design and development processes, primarily for the manufacturing industry. Our services encompass CAD design, drawing data creation, BOM (Bill of Materials) management, and process improvements, helping organizations reduce workloads and focus on core business activities. With extensive experience, we also promote process efficiency and automation to enhance productivity across engineering operations. ■ Key Features ・End-to-End Support from Design to Production Comprehensive services covering product design, drawing management, BOM creation, and process improvements. ・Utilization of Advanced Technology Leverage CAD/CAE tools and RPA (Robotic Process Automation) to boost operational efficiency. ・Cost Reduction and Efficiency Improvement Outsourcing design and manufacturing processes reduces workloads and operational costs. ・Flexible Responsiveness A global network enables us to handle diverse project scales and requirements effectively. ・Trusted Experience Extensive experience in the manufacturing industry ensures practical and efficient solutions. ■ Our Services ・CAD Design Support: Assistance with 3D modeling, drawing creation, and data conversion. ・Drawing and Data Management: Efficient management and updating of design and manufacturing data. ・BOM Creation and Management: Support in creating and managing BOM to streamline production processes. ・Process Improvement: Recommendations and restructuring for enhanced manufacturing workflows. ・RPA Implementation Support: Assistance in adopting automation tools to increase productivity in design and manufacturing tasks. ■ Applications ・Enhancing Design Efficiency: Outsourcing CAD tasks to enable design teams to focus on core activities. ・Optimizing Production Processes: Improve efficiency through BOM management and process enhancements. ・Reducing Workload: Delegating complex tasks like drawing and data processing management. ・Cost Reduction: Achieve operational cost savings through outsourcing. transcosmos’ Engineering Transformation services support efficiency across processes from design to production, helping organizations enhance their competitiveness. Download the PDF or contact us for more information.

Design Process DX Services

transcosmos provides Design Process DX services to support efficiency and digital transformation (DX) in design processes for manufacturing and design-focused businesses. Our services include design data management, CAD/CAE modeling support, BOM (Bill of Materials) management optimization, and the implementation of automation tools (RPA) to enhance productivity throughout the design workflow. With operational bases in Bangkok and Chiang Mai, we deliver fast and flexible services across Thailand. ■ Key Features ・Comprehensive Design Process Coverage Supporting the entire workflow, from CAD modeling and data management to BOM management. ・Use of Digital Tools Leveraging CAD/CAE technology, RPA, and cloud solutions to improve efficiency and accuracy in design tasks. ・Increased Productivity Standardization and automation in data management processes help boost speed and reduce errors. ・Cost Reduction Outsourcing certain design tasks enables more efficient resource utilization and cost savings. ・Experienced Industry Specialists Services delivered by professionals with extensive experience in the manufacturing industry. ■ Our Services ・CAD Modeling Support: Assistance with 3D modeling, drawing creation, and data conversion. ・Design Data Management: Efficient organization, updating, and sharing of design data. ・BOM Management: Support for managing and utilizing product structure data effectively. ・RPA Implementation: Deployment and operation of automation tools to minimize repetitive tasks. ・Design Process Improvements: Analysis and recommendations to optimize workflows and enhance efficiency. ■ Applications ・Enhancing Design Efficiency: Outsourcing CAD tasks and data management to allow design teams to focus on creative work. ・Promoting Workflow Standardization: Implementing digital tools to streamline and standardize design processes. ・Improving Quality: Accurate data management reduces design errors and enhances the quality of outputs. ・Reducing Costs: Maximizing resource utilization to minimize operational expenses. With operational bases in Bangkok and Chiang Mai, transcosmos' Design Process DX services offer an ideal solution for organizations looking to boost competitiveness and streamline design processes. Download the PDF or contact us for more information.

Production Process DX Services

transcosmos offers Production Process DX services to support digital transformation and efficiency enhancement in manufacturing processes. Our services cover the collection, processing, and analysis of production data, utilizing digital technology for real-time monitoring, preventive maintenance, and quality control. With operational bases in Bangkok and Chiang Mai, we provide fast and flexible services across Thailand to meet the unique needs of each region. ■ Key Features ・End-to-End Production Process Optimization Covers the entire process from production planning to maintenance and after-sales services. ・Utilization of Digital Technology Leveraging IoT, cloud technology, and AI for real-time monitoring and analysis of production processes. ・Enhanced Quality Control Analyze defect causes and predict failures to reduce costs and improve quality. ・Production Data Visualization Display production and quality metrics in real-time dashboards to support quick decision-making. ■ Our Services ・Data Collection and Analysis: Digitize offline and analog production data for analysis. ・Real-Time Monitoring: Use IoT to monitor production lines and detect anomalies in real-time. ・Quality Control: Analyze defects and improve quality through preventive maintenance. ・Production Planning Support: Use Manufacturing Resource Planning (MRP) systems to optimize planning processes. ・Report Generation: Deliver easy-to-understand reports using data visualization tools. ■ Applications ・Improving Manufacturing Efficiency: Visualize production line data in real-time to eliminate bottlenecks. ・Enhancing Quality: Reduce defect rates and improve product reliability. ・Cost Reduction: Minimize downtime through preventive maintenance. ・Quick Decision-Making: Support accurate decisions through data visualization and analysis. transcosmos’ Production Process DX services are an ideal solution for organizations aiming to enhance operational efficiency and improve product quality in manufacturing environments. We provide fast and flexible services tailored to regional needs from our operational bases in Bangkok and Chiang Mai. Download the PDF or contact us for more information.

Embedded System Development Services

transcosmos offers Embedded System Development services to enhance development efficiency and improve quality. Our comprehensive support spans system design using Model-Based Systems Engineering (MBSE), requirements definition, code generation, and verification processes. With operational bases in Bangkok and Chiang Mai, we provide fast, flexible services tailored to the specific needs of each region in Thailand. ■ Key Features ・Implementation of MBSE Visualizing the entire system through modeling to improve design and verification efficiency. ・Comprehensive Support Covering all stages of development, from requirements definition, design, implementation, to verification (Unit Test, Integration Test, System Test). ・High Quality and Efficiency Achieving improved quality and cost reduction through automated code generation and model verification. ・Support for Various Industries Serving diverse sectors, including automotive, home appliances, medical devices, and industrial machinery. ■ Our Services ・Requirements Analysis and Design Support: Assist in preparing requirements documents, basic designs, and detailed designs. ・Model Creation and Verification: Utilize MBSE for simulation and compatibility verification. ・Code Generation and Implementation: Efficient code generation and implementation using automated tools or manual coding. ・Testing and Verification: Conduct Unit Tests, Integration Tests, and System Tests to ensure reliability. ・Refactoring Existing Systems: Improve and optimize existing models or code. transcosmos’ Embedded System Development services leverage model-based design and digital tools to enhance efficiency and support the development of high-quality products. We provide fast and flexible services from our Bangkok and Chiang Mai bases to help organizations improve competitiveness. Download the PDF or contact us for more information.

Technical Certification Services

transcosmos provides fast and reliable technical certification services to help organizations obtain product or system certifications based on international and industry standards. Our comprehensive services include certification support, test process management, and documentation preparation. With operational centers in Bangkok and Chiang Mai, we offer swift and flexible services across Thailand, enhancing organizational competitiveness. ■ Key Features ・Support for Diverse Certifications Accommodates international standards (ISO, IEC) and industry-specific certifications, such as automotive, home appliances, and medical devices. ・Test Process Management Supports planning, progress monitoring, and result analysis for the required certification tests. ・High-Quality Support Experienced professionals ensure certifications are achieved efficiently and effectively. ・Cost and Time Reduction Streamlines the process to reduce the time and costs required for certification. ■ Our Services ・Certification Support: Plan and assist in obtaining certifications for products or systems based on international or industry standards. ・Test Planning and Management: Develop and manage the necessary testing processes for certification. ・Documentation Support: Assist in preparing technical documents and test reports required for certification. ・Corrective Action for Deficiencies: Propose solutions for non-conformities identified in test results. ・Consulting Services: Provide preliminary guidance to ensure products or systems meet certification standards. transcosmos’ technical certification services help organizations meet required quality standards efficiently, reducing time and costs to market. With support from our Bangkok and Chiang Mai centers, we deliver localized services tailored to regional needs. Download the PDF or contact us for more information.

BIM (Building Information Modeling) Services

transcosmos provides BIM (Building Information Modeling) services to enhance design and construction processes in the construction industry. BIM is a technology that integrates design, construction, and management information of buildings or infrastructure projects into 3D models to support decision-making at every stage of a project. We offer support for every process, from design and construction to maintenance, improving overall project efficiency and quality. With operational bases in Bangkok and Chiang Mai, we deliver fast and flexible services across Thailand. ■ Key Features ・Comprehensive BIM Support Provide end-to-end services, including planning, design, construction, and maintenance, leveraging BIM. ・Utilization of Advanced Technology Employ advanced BIM tools such as Revit, Navisworks, and AutoCAD to create precise and efficient models. ・Improved Efficiency and Cost Reduction Visualization and centralized data management help minimize waste and optimize project costs. ・Support for Multiple Industries Offer services for construction, civil engineering, and MEP (mechanical, electrical, and plumbing) sectors, including HVAC, piping, and electrical systems. ■ Our Services ・BIM Model Creation: Develop 3D models based on design or construction drawings, delivering highly accurate information. ・Construction Simulation: Visualize construction processes in 3D to shorten timelines and reduce costs. ・Clash Detection: Identify clashes between building components or systems to prevent construction errors. ・Data Integration: Centralize BIM data for seamless management from design and construction to maintenance. ・BIM Consulting: Assist organizations in adopting BIM and recommend optimal solutions. ■ Applications ・Construction Industry: Enhance efficiency in building design, construction planning, and construction management. ・Civil Engineering Industry: Improve design and construction management for infrastructure projects. ・MEP Industry: Optimize design and construction for HVAC, piping, and electrical systems using BIM. ・Project Management: Facilitate information sharing among stakeholders for efficient project execution. transcosmos’ BIM services provide an ideal solution for companies looking to improve efficiency and elevate project quality. With support from our operational bases in Bangkok and Chiang Mai, we flexibly cater to domestic and international needs. Download the PDF or contact us for more information.

Urban Solutions for Optimizing Construction Projects with Digital Technology

transcosmos provides "Urban Solution Services" for the housing, construction, and equipment/building materials industries, leveraging digital technologies such as BIM (Building Information Modeling) and CIM (Construction Information Modeling) to optimize processes from sales and design to construction. Additionally, the service supports a wide range of tasks necessary for construction projects, including material estimation, procurement, and various permit applications. With operational centers in Bangkok and Chiang Mai, we offer fast and flexible services across Thailand. ■ Key Features ・Utilization of BIM and CIM Employ digital modeling to visualize and streamline design and construction processes, enhancing efficiency. ・End-to-End Support Provide comprehensive assistance throughout the entire process, from sales-phase design and technical design to production design and construction management. ・Multi-Industry Support Cater to projects in the housing, construction, and equipment/building materials sectors. ・High-Precision Material Estimation and Procurement Support Improve project efficiency by supporting material estimation and order management. ■ Our Services ・BIM/CIM Modeling: Create 3D models for building and infrastructure projects to enhance process visualization. ・Sales-Phase Design: Support presentations and conceptual design for cost estimation during the sales phase. ・Technical and Production Design: Create actionable design data for the construction phase, streamlining on-site operations. ・Material Estimation and Procurement: Provide comprehensive support for material estimation and procurement management. ・Permit Application Support: Facilitate efficient progress of processes like building permit applications. ・Construction Management: Assist with data management, clash detection, and schedule adjustments during construction. ■ Applications ・Housing Industry: Optimize house design, construction management, and system design processes. ・Construction Industry: Enhance processes for commercial buildings and infrastructure projects. ・Equipment and Building Materials Industry: Improve material estimation and procurement processes. ・Infrastructure Projects: Use CIM to design and manage the construction of tunnels and bridges. transcosmos’ Urban Solution Services leverage digital technologies to enhance productivity and quality in the construction and infrastructure sectors. With operational centers in Bangkok and Chiang Mai, we deliver localized and flexible services tailored to regional needs. Download the PDF or contact us for more information.

IT Outsourcing Services

transcosmos provides IT Outsourcing services to optimize IT operations and support business growth. Our services cover IT helpdesk, system monitoring, software license management, and IT asset management. By integrating the latest security technologies and professional system maintenance services, we enhance system stability. With operational centers in Bangkok and Chiang Mai, we deliver fast and flexible services across Thailand. ■ Key Features ・Comprehensive IT Services One-stop services including helpdesk, system monitoring, and IT asset management. ・Expert Support Experienced IT professionals deliver high-quality support. ・Advanced Security Measures Protect IT infrastructure using cutting-edge security technologies. ・Improved Efficiency and Cost Reduction Reduce IT operational costs while improving efficiency through outsourcing. ■ Our Services 1. Support Desk Services ・IT Helpdesk: Quickly resolve system and technical issues. ・Business Helpdesk: Support business application usage and troubleshoot problems. ・Rollout Support: Assist with system deployment and updates. ・Back Office IT Systems: Support data management and system configuration. 2. Managed Services ・System Monitoring: 24/7 monitoring for stable system operations. ・Application Maintenance: Ensure smooth operation of business applications. ・Security Measures: Detect and prevent threats to provide a secure IT environment. 3. MDLM (Managed Device Lifecycle Management) Services ・License Management: Monitor and manage software license usage. ・IT Asset Management: Efficiently manage IT hardware and software assets. ・Service Request Processing: Support the implementation and management of IT services. ・Kitting & Installation: Initial setup and deployment of hardware and software. ■ Applications ・Strengthening IT Support: Reduce the burden on in-house IT teams and provide faster support. ・Operational Efficiency: Outsource daily IT tasks to focus on core business activities. ・Enhanced Security: Improve IT infrastructure safety with modern security measures. ・Cost Reduction: Optimize IT operational costs for better overall value. transcosmos’ IT Outsourcing services help solve IT challenges for businesses domestically and internationally, improving operational efficiency and service quality. With operational centers in Bangkok and Chiang Mai, we ensure a fast and responsive service tailored to local needs. Download the PDF or contact us for more information.